Job Description:
Founded in 1925, Festo Corporation is the leading worldwide supplier
of automation technology and the performance leader in industrial
training and education programs. For many years Festo has been
providing impetus for factory automation and offers a wide product and
service portfolio – from individual components to complex customized
solutions and system. As a family-owned company, we act from a
holistic perspective. We take responsibility for our actions globally
and locally, we want to contribute to the quality of life and
conservation of resources where we operate with new technologies,
knowledge and education.
At Festo, we hire people who continuously live our five core Values:
- We are Ambitious
- We are Determined
- We are Visionary
- We Value Each Other
- We are Dependable
Summary of job contents:
Identifies and develops prospects, sells and services existing
accounts within a defined territory in order to increase market share
of Festo's Pneumatic and Control Systems products by performing the
following duties.
Key accountabilities:
• Identifies and targets potential customers, services and
maintains existing customers and improves customer relations in order
to increase market penetration.
• Establishes professional
customer relationships with appropriate customer personnel
(purchasing, engineering, manufacturing, quality assurance,
management, or other key personnel) and develops new accounts,
maintains and increases current customer base.
• Secures orders
from existing and potential customers by means of visiting the
customer facility and/or contacting by phone.
• Follows up on
quotations submitted to customers.
• Establishes, maintains and
transmits local customer data on any Sales Force Assistance System
which may be in place.
• Develops in conjunction with management
sales strategies to sell applicable product lines and services and
implements such in order to achieve predetermined annual sales
target.
• Analyzes and identifies customer requirements and
provides solutions through the application of Festo's products and
services.
• Prepares and presents sales presentations to all
relevant customer personnel and management.
• Generates, submits
and follows up on proposals and quotations presented to
customers.
• Generates and maintains correspondence with
prospects and customers.
• Visits customer facilities, maintains
contact and consults in order to secure sales to existing and
potential customers.
• Provides sales forecasts of assigned
territory to management, as needed.
• Performs after sale
follow-up and contact to ensure that products are performing according
to specifications.
• Assists customers in resolving problems
pertaining to product, service, deliveries and billing.
• Attends
relevant trade shows to prospect for sales leads and
applications.
• Participates in trade show exhibitions as
directed by management by attending to potential and existing
customers inquiries.
• Generates and submits applicable reports
to management within predetermined deadlines.
• Analyzes and
researches pertinent information in order to respond to Customer
inquiries regarding product features and performance, product
application, product substitution and special application
requests.
• Provide technical support to troubleshoot moderately
complex problems and system failures.
• Recommends replacement of
components.
• Will be working with distributors on an ongoing
basis as assigned.
• Travel within territory required.
•
Other tasks and responsibilities may be assigned as required
