Logistics Support Coordinator

Job Description:

Why Festo has become the 'Employer of Choice'

Our new State-of-the-Art Facility in Mason is exceptional and so are our Employees! We have a fully automated warehousing system and a completely air-conditioned facility.

We pride ourselves on providing our employees with an excellent benefits package including, Great insurance plans, 401k match, Tuition Reimbursement and Paid Time Off.

We are growing in Mason and We need Great people with Great attitudes to join our team!

• We know that Success is built with teamwork and open communication. We have a work environment that encourages employee engagement and dialogue.
• We are constantly evaluating our processes in an effort to continuously improve. We know that to be #1, we need to constantly be improving.

• Festo is a learning environment. We support employees growing and learning new information, technology, processes, etc.
• We support Green Initiatives that reduce waste and environmental impact.

This role is the external facing, key gateway into the Logistics department and provides the communication link between the various Logistics teams in the RSC.  Provides administrative assistance to Support Supervisor, Logistics Management team and Logistics department as necessary.   Also, ordering supplies and facilitating internal and external customer requests to the appropriate Logistics team

• ·   Assist in creating procedures and work instructions

·   Assist in developing corrective actions(8D) for both internal and external customers, based on root cause to reduce defect occurrences

·   Facilitate internal audits on key processes  

·   Responsible for running/creating reports. (Weekly, daily, as needed.) 

·   Responsible for purchasing/warehouse office needs

·   Time tracking and reporting for Logistics Support Group

·   Listening to the voice of the customer to meet their requirements Support

·   Investigate missing part orders to avoid future ICM’s.

·   Assist with investigation of lost inbound orders and late inbound PO’s  

·   Keeping up to date with corporate policies and procedures and implementing as needed within the warehouse

·   Responsible for creating, reviewing and updating Logistic departmental procedures and work instructions

·   Assists the leads creating and coordinating 5s practices

·   Track and report annual cycle counts based on the required end date

·   Report and analyze cycle count discrepancies and other relevant data

·   Physical Inventory/manual adjustments check for accuracy

·   Customer Support with expedite requests from Support Group Inbox

·   Customer Support 3rd Party Drop Shipments.

• ·   Help support Group Inbox requests from Regional Contact Center and the Sales Support Groups

·   Proficient in SAP use

·   Knowledgeable in WMS

·   Proficient to above level knowledge of Excel, Word, Power Point a must

·   Good communication and collaboration skills to build interdepartmental and customer relationships

·   Familiar with the use of lean methodologies

·   Cross Train with team members on system issues and fault recovery

Other duties as assigned

Experience and Skills:

• High School Diploma and/or 2 year relevant work experience

• Associates Degree preferred
• MS-Office- MS Word, Excel, Power Point

• Professional customer orientated communication skills
• Strong experience with Excel, MS Word and PowerPoint, Outlook.
• Knowledge of SAP/ERP, Warehouse Management systems preferred.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Stand, sit, or walk for an extended period or for an entire work shift.
• Read and visually verify information in a variety of formats (e. g., small print).
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move over sloping, uneven, or slippery surfaces and steps.

Move up and down stairs and/or service ramps.

Festo Corporation is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, marital status, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, and those laws, directives, and regulations of Federal, State and Local governing bodies or agencies. For your reference: EEO is the Law Poster